Report a claim, request a policy change, or grab an ID card — all in one place. Real people in Irwin, same-business-day response.
Manage your policies 24/7 directly with Erie — view and print ID cards, download policy documents, pay your bill, and track a claim any time, day or night.
Don't have an account yet? You can create one on the same page — just click "Create an online account" under the login box. You'll need your policy number handy.
Trouble getting in, or not sure if you have an account? Call us at (412) 672-8340 and we'll walk you through it — or Erie's account support line is (800) 458-0811.
Pay directly with your carrier — no login required for Erie, just your policy number and ZIP code.
Pay a bill in about a minute. You'll need your policy or account billing number and the ZIP code from your invoice. Checking, savings, debit, Visa, Mastercard, Discover, and Amex all accepted.
Other Carriers
These links take you to each carrier's own secure payment site. We never see or store your payment information.
Filing through your agent means you talk to someone who can actually advise you — not just take a report.
Not every incident should become a claim. We'll look at your deductible, the likely repair cost, and how filing could affect your policy — then tell you honestly whether it's worth it.
A claims call center takes your information. We can explain what's covered, what to expect, what to document, and what happens next — because we know your policy.
We follow your claim through to the end and step in if something stalls. You're not left calling an 800 number for updates.
Tell us what happened and we'll take it from here — usually the same business day. If it's urgent, call us at (412) 672-8340 and we'll get moving right away.
Sending this notifies our office so we can start the process with you. For anything urgent, calling us is fastest.
Glass-only claims are the one exception — those are handled directly and you can start them yourself in a couple of minutes. Erie works with ERIEGlass, a network of 8,000+ repair and replacement shops nationwide.
Most chips and cracks up to the length of a dollar bill can be repaired rather than replaced — so don't wait, a small chip spreads fast in Pennsylvania winters.
Send us what you need and we'll take care of it — same business day whenever possible.
Add or remove a vehicle or driver, update your address, change coverage or deductibles, add a mortgagee — anything at all.
Important: policy changes are not in effect until we verify the coverage with you and with the insurance company. Please don't assume a change is active until you hear from us.
Need proof of insurance for a new car, a traffic stop, or the DMV? We'll email it over. You can also print one instantly from your Erie account above.
Fastest option: your Erie online account has printable ID cards available 24/7.
Need proof of coverage for a job, a client, a landlord, or a general contractor? Send us the details and we'll turn it around fast — usually same business day.
In a hurry or working against a deadline? Call us at (412) 672-8340 and we'll prioritize it.
Billing question, coverage review, adding a policy, or just not sure who to ask — reach out however's easiest for you.
Office hours
Mon–Thu: 9:00 am – 5:00 pm
Friday: 9:00 am – 4:00 pm
Sat–Sun: Closed
Have a claim? Start it with us — we'll walk you through it.